Bridging the Gap Between Theory and Practice: A Critical Exploration of the Applicability of the Communication Skills Learned in the Classroom in Communication Contexts in Organisations

Abstract

The study examines the transferability of communication skills learned in academic settings (henceforth ‘the classroom’) to workplace contexts. Through semi-structured interviews with twelve Language Practice graduates and one lecturer at Durban University of Technology, thematic data analysis was employed to interpret the findings. Results indicate a partial alignment between classroom learning and workplace communication needs, with room for improvement. Graduates utilise classroom techniques acquired at tertiary level to address communication challenges in their organizations but face difficulties adjusting to workplace communication dynamics. The study provides suggestions based on participant expectations and experiences, alongside recommendations for future research. It underscores the importance of bridging the gap between academic and workplace communication to better equip graduates for professional environments.